Orlando 2021 Itinerary will be published when it is finalized.
Here was Charlotte's Summit 2020 Itinerary
Wednesday, October 21st, 2020
12noon-5pm: Optional (limited to first 55 business owners) tour of Egger Wood Products brand new melamine manufacturing plant including tour of production facilities, showroom and Oktoberfest luncheon
6pm-8pm: Welcome to Charlotte Meet, Greet and Eat networking Happy Hour(s) where business owners, staff and vendors indulge in adult beverages and finger foods
8pm-until: Dinner on your own, if you're still hungry (multiple restaurants within walking distance or hotel shuttle) and networking at the Hilton bar afterwards
Thursday, October 22nd, 2020
7am-9am: Networking buffet breakfast and visit to vendor booths and displays around the perimeter of the meeting room
9am-10am: Announcements, rules of engagement, round table instructions
Session: Welcome to:
10am-10:45am: Session: Diversifying Your Closet Company To Avoid Disaster. Speaker Josh Klein's testimonial for branching out into commercial casework and millwork
10:45am-11am: Morning break-call your spouse and office
11am-11:45am: Round Table Session A: Marketing your closet company via internet ~ what works and what doesn't
11:50am-12:35pm: Round Table Session B: Maximizing your marketing by other available means
12:40pm-2pm: Networking buffet luncheon and visiting vendor booths, demonstrations and presentations throughout the perimeter of the meeting room
2pm-5pm: Tour buses to Queen City Closets showroom and Element Designs (unique doors/fronts) showroom and state-of-the-art manufacturing facility
6pm-10pm: The BIG Pig Out BBQ Networking Banquet, open bar and tour of New Concepts in Storage manufacturing facility
7pm: The 7th annual belt sander championship at Charlotte Small Motor Speedway. Place your bets.
10:30pm-2am: Optional continuation of adult beverage networking, if you're still awake, at the Hilton bar. Here is where the west coast Summiteers have the advantage.
2am: Curfew (just kidding)
Friday, October 23rd, 2020
7am-9am: Networking buffet breakfast and visit vendor to booths and displays around the perimeter of the meeting room
9am-9:45am: Installers ONLY Private Session
9am-9:45am: Round Table Session C: Techniques for closing the deal to maximize sales
10am-10:45am: Round Table Session D: Installers are crucial to your operation: how we can all assist them and make their job easier
11am-11:45am: Round Table Session E: Helping our installers cross the finish line and bring home the trophy: coordinating our closet teams and avoiding go-backs
12noon-2pm: Networking buffet lunch and Vendorama workshops and demonstrations throughout the perimeter of the meeting room
2pm-4pm: Installer panel discussions*, interviews, testimonials, installation oriented vendor presentations, Q&A
Installer responsibilities and job descriptions
Commission vs. hourly: advantages vs. disadvantages
Setting the ground rules and expectations with your customer
Pre-inspecting the job site before you begin
Organizing your truck
Jigs and accessories
Do you want this to be a job or a career?
Finding, training and keeping good helpers & potential installers
Preparing for each job using checklists
Communicating with the customer
Trouble shooting problems
Balancing your work life and your family life
Being on the same page as your office to avoid being ambushed
Appearance, demeanor and attitude
Guess who's watching you?
Dealing with hostile or annoying customers
Avoiding follow-ups and go-backs
Job site etiquette
Job site secrets
Put your signature on everything you do: repeats will request you if . . .
Your final walk through